1. Acceptance of Terms
By visiting or using the Honeycomb House of Hair website (www.honeycombhouseofhair.co.nz), you confirm that you have read, understood, and agree to be bound by these Terms of Service in full.
We may update or amend these terms at any time to reflect changes in our services, legal requirements, or business practices. Any revisions will take effect immediately upon posting to our website.
It is your responsibility to review these terms periodically. Your continued use of our website or booking of services after changes are posted constitutes your acceptance of the updated terms.
2. General Conditions
This website and all services offered through it are owned and operated by Honeycomb House of Hair, located in Tauranga, New Zealand.
By using our site or booking a service, you confirm that:
• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• All information you provide (including name, contact details, and payment information) is true, accurate, current, and complete.
• You are not impersonating another person or misrepresenting your identity.
3. Appointments and Services
All appointments are subject to availability and are confirmed only once payment is received in full.
We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, stylist availability, or health and safety considerations. In such cases, we will notify you as soon as possible and work with you to find a suitable alternative.
Our services are intended for personal, non-commercial use only and may not be resold, transferred, or used for commercial gain.
4. Payment and Pricing
All prices are listed in New Zealand Dollars (NZD) and include GST where applicable.
We accept the payment methods displayed during the online booking process. Full payment is required at the time of booking to secure your appointment.
To protect against fraud, some transactions may be subject to verification. We may request additional information to confirm your identity or the legitimacy of a booking.
5. Cancellation Policy
Our cancellation and rescheduling policy is designed to respect both your time and ours. Please review our full Cancellation Policy on our website for details on notice periods, fees, and exceptions.
6. Refunds
We are committed to your satisfaction. However, as our services are personalised and time-based, refunds are considered on a case-by-case basis and granted at our discretion.
For clarity on eligibility and process, please refer to our Refund Policy.
7. Liability Disclaimer
While we strive to provide accurate information and exceptional service, Honeycomb House of Hair is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or services.
This includes, but is not limited to:
• Technical errors, site downtime, or broken links.
• Inaccuracies or omissions in service descriptions or pricing.
• Outcomes related to hair treatments that may vary based on individual hair history, texture, or condition.
Our liability is limited to the fullest extent permitted by New Zealand law and excludes cases of gross negligence or intentional misconduct by us or our team.
8. Intellectual Property
All content on this website—including text, images, logos, graphics, and design—is the exclusive property of Honeycomb House of Hair and is protected under New Zealand and international copyright and trademark laws.
You may view, print, or download content for personal, non-commercial use only, provided all copyright and ownership notices remain intact.
Any unauthorised use, reproduction, or distribution of our content is strictly prohibited.
9. Third-Party Links
Our website may include links to third-party websites (such as product suppliers or booking platforms) for your convenience.
These links do not imply endorsement, and we are not responsible for the content, privacy practices, or policies of any external site. Please review their terms before engaging with them.
10. Privacy and Data Protection
We treat your personal information with care and respect. For full details on how we collect, use, and protect your data, please read our Privacy Policy.
11. Account Security
While we implement reasonable security measures to protect your information, no online system is 100% secure.
You are responsible for maintaining the confidentiality of your login details (if applicable) and for all activity that occurs under your account.
12. Termination of Access
We reserve the right to suspend or terminate your access to our website or services at any time, without notice, if we believe you have violated these Terms of Service or engaged in behaviour that compromises the safety, integrity, or experience of our team or other clients.
13. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of New Zealand.
Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts of New Zealand.
